Hot Tub Delivery & Installation
Will there be a delivery
charge?
When will my hot tub be delivered?
How much does it cost for installation?
Will there be a delivery charge?
If you live within the area marked in green on the map we will deliver your hot tub completely free of charge.
If you live in the amber area we will deliver to you, but there will be an additional charge of between 100 and 300. Please contact us with your post code for a quotation. If you live in this area and choose our installation service, delivery is included in the price of the installation.
If you live
within the blue area we will deliver to you, but we cannot install
and commission your spa. There will be an additional charge
for delivery in the blue area.
Please contact us with your post code for a
quotation.
When will my hot tub be delivered?
When you order your hot tub we will contact you by telephone within 48 hours (Monday - Friday) to agree an approximate delivery date. For hot tubs that are in stock, delivery will usually be 5-10 working days from the date of order.
We attempt to maintain all models and colours in stock at all times, but it is very difficult to predict exactly what people will choose to buy and so inevitably we do sometimes run out of stock. If your preferred choice of colour or model is out of stock then delivery could be up to 6 weeks from order. However, we will give you the option to change to a different colour or model, or even to cancel your order, if the spa you've chosen is not immediately available.
How will my Hot Tub arrive?
Our delivery agents will contact you direct, 24 - 48 hours in advance of delivery, to arrange a convenient time for you to accept your spa. Your spa will not be delivered until contact has been made and a delivery day and approximate time agreed with you.
When your hot tub
arrives it will be packed, usually on its
side, on a pallet and look very much like
the ones in the picture.
It will be delivered on a truck with a tail lift. The driver will off-load the pallet using a pallet lift and place it on your property, assuming that there is clear access.
The driver will not move the tub to the back of your house or help to install it.
Almost all of our Hot Tubs are very rugged and they are all very well packed, so it is a relatively straightforward job to move them into place. You then simply need to remove the side panel with a screwdriver and connect up the three wires from your electrical supply cable. Fill up with water, add some sanitizer and get in!
How much does it cost for installation?
If you prefer, we will install your hot tub for you. This means that we will deliver your hot tub on a flat bed truck and two very nice gentlemen will move it into place, wire it up to your electricity supply, fill it with water, add your chosen sanitation system and explain to you how everything works. They will also install a cover lifter for you, if you have purchased one with your hot tub.
These prices assume that you have clear access and that you don't need a crane. If you need to remove fence panels or gates in order to get the tub into place these prices also assume that you have already done that before we arrive.
To avoid any disappointment please have a look at our Hot Tubs Installation Advice before you request us to install your tub.
| Zone | Post Codes | Installation and Commissioning |
|---|---|---|
| Zone 1 | PO, SO, BA, BH, BN, BS, DT, GU, SN, SP, RG, RH | 300 |
| Zone 2 | AL, B, BR, CB, CF, CM, CO, CR, CT, CV, DA, EN, GL, HA, HP, IG, KT, LE, LU, ME, MK, NN, NP, OX, RM, SG, SL, SM, SS, TA, TN, TW, UB, WD, WR, All London Post Code Areas | 375 |
| Zone 3 | EX, TQ | 440 |
| Zone 4 | DE, DY, HR, IP, LD, NG, NR, PE, PL, SA, ST, SY, TR, TF, WS, WV | 575 |
| Zone 5 | BB, BD, BL, CH, CW, DN, FY, HD, HU, HX, L, LL, LN, LS, M, OL, PR, S, SK, WA, WF, WN | 575 |
| Zone 6 | CA, DH, DL, HG, LA, NE, SR, TS, YO | 700 |
| Zone 7 | DG, EH, FK, G, KA, KY, ML, PA, TD, | 850 |
| Zone 8 | AB, DD, KW, IV, PH | 990 |
| Any ferry, toll or congestion charges will be added at cost |
Electricity Supply - Please Note: Depending on the model chosen, the power requirements will be either 13 amp or 30 amp single phase. A qualified electrician must install the power supply, which must be wired through a Residual Current Device (RCD), or circuit breaker, at least 2 metres away from the hot tub. All outside cable must be armoured. Hot tubs rated at 13 amps may be connected via a standard, switchable, waterproof 3 pin socket. Hot tubs rated at 30 amps will need to be wired directly into a waterproof (IP55 or above), switchable junction box. Our installers will only wire up the tub to your cable, you must get a qualified electrician to install the cable.
Hot Tub Servicing
